Microsoft Dynamics CRM stands for customer relationship management. It is a software package product that focuses mainly on marketing, sales, and service. This software is a server-client application that is primarily an IIS-based that also supports extensive web services interfaces. By using Internet Explorer 7, and later, or a thick client plug-in to Microsoft Outlook, clients can access Dynamics CRM. There is also full support for Firefox and Chrome browsers, however Safari only has limited search.
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